Health Information Technology: Help

TJC HelpDesk Technical Help
903-510-2413

Fall and Spring
Mon - Thu       7:30 to 11:30
Friday              7:30 to 5:00
Saturday         10:00 to 2:00
Sunday           1:00 to 9:00 

Summer I and II 
Mon - Thurs    8:00 to 9:00
Friday               8:00 to 5:00

May Term
Mon - Fri          8:00 to 5:00

Chat With Us!

The Library Reference Chat feature (see right margin of this page) provides a real-time chat response to your questions and is monitored by librarians and library staff during library hours, with the best coverage between 8:00 a.m. and 5:00 p.m. Monday through Friday. Simply type your name in the box and hit CHAT! or you can chat anonymously. You'll find this option on many of our library webpages, in our subject guides and even on the result page in many of our online databases.
 

Text Us Your Question

You can TEXT your question to the library's mobile number at 903-702-0362. This service is also monitored by librarians and library staff during the same hours listed above for the Library Reference Chat option.

Speak With a Librarian

The librarians listed on this page are always happy to assist you with questions and are available during the day. The Circulation Desk is a good point of contact after 5:00 in the afternoon or on weekends, when not all librarians are available. That number is 903-510-2502.

Check Out Our FAQ's Page

From our FAQ's link provided below, you can select answers from previously asked questions by category or you can submit a new question. If submitting a question, you will receive a response from a librarian.  The FAQ's option is accessible 24/7 and provides answers for the most frequently asked questions. This is an excellent option when the library is closed.